Docile

CHALLENGE

Docile is a 100% Brazilian sweets brand that has been operating for over 30 years with products that serve the entire national and international market, being present in more than 60 countries. In its positioning strategy, it sought to present itself in its category with more personality and protagonism, in order to increase its awareness throughout Brazil.

PROCESS

During the immersion phase, we went to the factory to learn about the process, origin, and values ​​of the brand, in addition to visiting points of sale to understand the needs on the shelf. Using the limbic process, Narita’s proprietary methodology, we conducted interviews with Docile’s managers to understand the brand’s vision, moment, and its desires for the future. With consumers, we created an online diary to capture the real emotions of them interacting with the brand and its products. We delved deeper with in-home interviews in which we understood more deeply the relationship with candies and sweets in the daily lives of those families.

SOLUTION

We discovered that the universe of candies stimulates the senses and instigates discoveries. Combining this concept with Docile’s values, we arrived at the “activate your senses” positioning, an invitation for consumers to expose themselves to the sensorial and sweet universe that the brand provides. The brand positioning was translated into the design of the new packaging with a fun and playful look, with greater visualization of the textures of each product, in addition to the improvement of the logo, in order to bring modernity and give greater visibility to the brand name. Narita also carried out a language project for Docile that proposes aesthetic and verbal guidelines for its communication, along with a new brand architecture, making its portfolio more organized through the creation of sub-brands and naming rules.